Reamaze Com
To be verifiedRe:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations seamlessly so your support team can focus on creating amazing customer experiences. It offers features like shared inbox, chatbots, FAQ, status page, and live customer activity monitoring.
Integrated customer service, live chat, and helpdesk platform for online businesses.
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reamaze.com/
What is Reamaze Com?
Integrated customer service, live chat, and helpdesk platform for online businesses.
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations seamlessly so your support team can focus on creating amazing customer experiences. It offers features like shared inbox, chatbots, FAQ, status page, and live customer activity monitoring.
Core Features
Shared inbox helpdesk
Live chat with chatbots and video calls
Customizable FAQ center
Real-time customer activity monitoring
Workflow automation
Multi-brand management
Popular Use Cases
- Consolidating customer support channels for faster response times
- Automating customer interactions with chatbots
- Providing self-service support through
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
- Re:amaze allows you to consolidate all your customer support channels into one seamless helpdesk. You can manage conversations from multiple storefronts or websites
- collaborate with teammates
- automate common tasks
- and educate customers with built-in Help Centers and FAQs.
Pricing
Reamaze Com uses a freemium pricing model. Pricing and features may change over time.
Basic
$29 per Team Member per Month
Unlimited Email Inboxes, Live Chat, Social Media Channels, Public/Internal FAQ, Workflow Automation (Macros), Response Templates, Website Integration, Chatbots, Cues (Proactive Messages), Basic Reporting, Customer Intents
Pro
$49 per Team Member per Month
All of the features in Basic, Manage Multiple Brands in one Account, Live View of Site Visitors, Advanced Reporting, SMS and Voice Channels, Custom Hosted Domain, Customizable Email Appearance, Status Page
Plus
$69 per Team Member per Month
All of the features in Pro, Peek (Live Screensharing), Departments (Staff Groups), Staff Performance Reporting, Staff Shifts and Vacation Days, Customizable Staff Roles, Customer Satisfaction Ratings, In-Chat Video Calls, Optional Classic Chat Mode, FAQ Article Edit History
Starter
$59 Flat Rate per Month
All of the features in Basic for unlimited team members. Limited to 500 Responded Conversations per month.
Enterprise
Custom
Re:amaze Enterprise is a helpdesk platform for high-volume and fast-growing businesses.
Deal / Coupon
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Source
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