Gorgias

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Gorgias is a Conversational AI platform for Ecommerce that helps brands drive more sales and automate support. It integrates a helpdesk with AI Agent, chat, FAQ, and other tools. It is trusted by over 15,000 brands.
Conversational AI platform for ecommerce, automating support and driving sales.
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www.gorgias.com/
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What is Gorgias?

Conversational AI platform for ecommerce, automating support and driving sales.

Gorgias is a Conversational AI platform for Ecommerce that helps brands drive more sales and automate support. It integrates a helpdesk with AI Agent, chat, FAQ, and other tools. It is trusted by over 15,000 brands.

Core Features
AI Agent for automated support
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Helpdesk centralization
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Omnichannel integration
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Ecommerce platform integrations (Shopify, Magento, BigCommerce)
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Automation rules and workflows
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Revenue and performance statistics
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Popular Use Cases
  • Automating up to 60% of customer inquiries with AI
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  • Providing personalized shopping assistance to increase conversions
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  • Managing customer support across email, social media, live chat, voice, and SMS
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  • Centralizing customer interactions and data for personalized experiences
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  • Editing Shopify orders and running promotional campaigns directly from Gorgias
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Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
  • Gorgias centralizes customer support interactions from various channels into one platform. Users can automate responses with AI
  • manage orders
  • and track key metrics to improve customer experience.
Pricing
Gorgias uses a freemium pricing model. Pricing and features may change over time.
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Free
$0
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Pro
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Team
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Enterprise
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Why is it fantastic?
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Frequently Asked Questions

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