Edesk
eDesk is a customer service software designed for eCommerce businesses. It unifies tickets and order data from all sales channels into a single platform, making customer support easier and more efficient. eDesk helps streamline support, drive loyalty, and grow businesses by providing tools such as AI-powered chatbots, smart inboxes, and integrations with various marketplaces, D2C platforms, communication channels, and management & automation tools.
eCommerce customer service software unifying tickets and order data for easier support.
- Managing pre-sales queries across chat and inbox
- Automatically gathering customer and order information
- Delivering speedy and accurate replies to customers
- Automating ticket routing and responses
- Enhancing brand reputation with automated review requests
- eDesk centralizes customer queries from various channels into a unified inbox. Agents can access customer
- order
- product
- price
- and shipment information in one place. The AI chatbot can resolve up to 70% of queries
- and AI automations streamline ticket routing and replies.
AI-powered customer service platform for e-commerce, integrating channels and automating support.
Customer support system for e-commerce, managing messages from multiple channels in one place.
AI customer service platform for lead conversion and support automation.
Customer support platform for WhatsApp, Messenger, Instagram, and Telegram.
Business messaging platform for sales, marketing, and support with AI-powered features.
Digital guest experience platform for vacation rentals and hotels with AI communication.
Omnichannel chat commerce platform for customer service, marketing, and sales.
Launch iMessage agents in seconds
Conversational AI platform for ecommerce, automating support and driving sales.
Omnichannel conversational AI platform for automating customer interactions and boosting revenue.
All-in-one customer messaging software with live chat, chatbots, and knowledge base.
AI that fights customer service for you
Voiceflow is a conversation design platform for building and deploying AI Agents.
Integrated customer service, live chat, and helpdesk platform for online businesses.
Create custom AI chatbots trained on your documentation and content.
Platform to build & deploy AI Agents for customer support & revenue.
Sync your mailbox with your issue tracker
