Responso
To be verifiedResponso is a customer support system designed for e-commerce businesses. It allows users to manage customer messages from various channels, including chat, marketplaces, and social media, all in one place. Responso offers features like AI-driven support, multi-channel communication management, automatic actions, and detailed statistics to help businesses improve their customer service and response times.
Customer support system for e-commerce, managing messages from multiple channels in one place.
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responso.com/
What is Responso?
Customer support system for e-commerce, managing messages from multiple channels in one place.
Responso is a customer support system designed for e-commerce businesses. It allows users to manage customer messages from various channels, including chat, marketplaces, and social media, all in one place. Responso offers features like AI-driven support, multi-channel communication management, automatic actions, and detailed statistics to help businesses improve their customer service and response times.
Core Features
Multi-channel communication management
Intelligent autoresponder
Artificial Intelligence support
Automatic actions
Detailed statistics and reports
Returns and refunds module
Popular Use Cases
- Managing customer inquiries from Amazon, eBay, and other marketplaces in one dashboard.
- Automating responses to common customer questions to reduce response times.
- Using AI to assist in drafting responses and improving text quality.
- Simplifying the returns and refunds process for customers.
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
- Create an account
- integrate your e-commerce platforms
- social media
- and communication channels
- and start managing all customer messages from the Responso dashboard. Use features like autoresponders and automatic actions to streamline your customer service process.
Pricing
Responso uses a freemium pricing model. Pricing and features may change over time.
Free
0 GBP / month
Free autoresponder and other features for smaller needs. For an agent.
Standard
16 GBP / month
Everything you need to take care of customer satisfaction. For an agent (billed annually).
Enterprise
35 GBP / month
Scale your business across multiple markets with no limits! For an agent (billed annually).
Deal / Coupon
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Frequently Asked Questions
Verification
Tool status
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Pricing verified
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Founder claimed
No / To be verified
Source
Official website / Community submitted
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