Jun 30, 2026

Responso

Customer support system for e-commerce, managing messages from multiple channels in one place.
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Overview
What is Responso?

Responso is a customer support system designed for e-commerce businesses. It allows users to manage customer messages from various channels, including chat, marketplaces, and social media, all in one place. Responso offers features like AI-driven support, multi-channel communication management, automatic actions, and detailed statistics to help businesses improve their customer service and response times.

Customer support system for e-commerce, managing messages from multiple channels in one place.

Core Features
Multi-channel communication management
Intelligent autoresponder
Artificial Intelligence support
Automatic actions
Detailed statistics and reports
Returns and refunds module
Popular Use Cases
  • Managing customer inquiries from Amazon, eBay, and other marketplaces in one dashboard.
  • Automating responses to common customer questions to reduce response times.
  • Using AI to assist in drafting responses and improving text quality.
  • Simplifying the returns and refunds process for customers.
How to use
  • Create an account
  • integrate your e-commerce platforms
  • social media
  • and communication channels
  • and start managing all customer messages from the Responso dashboard. Use features like autoresponders and automatic actions to streamline your customer service process.
Product Timeline
To be verified
Pricing
Responso uses a Freemium pricing model. Pricing and features may change over time.
Free
0 GBP / month
Free autoresponder and other features for smaller needs. For an agent.
Standard
16 GBP / month
Everything you need to take care of customer satisfaction. For an agent (billed annually).
Enterprise
35 GBP / month
Scale your business across multiple markets with no limits! For an agent (billed annually).
Deal / Coupon
No coupon listed.
Verification
Tool status
To be verified
Pricing verified
To be verified
Founder claimed
No / To be verified
Source
Official website / Community submitted
Related Tags
AI WritingContent GenerationResearchEmail WritingSummarizationRewritingAcademic ResearchBrowser ExtensionFreemium
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