Crisp Chat
To be verifiedCrisp is a business messaging platform designed for sales, marketing, and support. It offers features like a knowledge base, omnichannel team inbox, chatbot, CRM, and more, allowing businesses to build their own customer success strategies. Crisp centralizes inbound messages from various channels into one collaborative inbox, streamlines workflows with AI-powered automations, and enables personalized customer interactions through unified data.
Business messaging platform for sales, marketing, and support with AI-powered features.
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crisp.chat/

What is Crisp Chat?
Business messaging platform for sales, marketing, and support with AI-powered features.
Crisp is a business messaging platform designed for sales, marketing, and support. It offers features like a knowledge base, omnichannel team inbox, chatbot, CRM, and more, allowing businesses to build their own customer success strategies. Crisp centralizes inbound messages from various channels into one collaborative inbox, streamlines workflows with AI-powered automations, and enables personalized customer interactions through unified data.
Core Features
Omnichannel Team Inbox
AI Chatbot
CRM
Knowledge Base
Automations
Campaigns
Ticketing System
Popular Use Cases
- Customer support across multiple channels
- Automating sales pipelines using bots
- Retargeting customers with targeted emails and in-app messages
- Centralizing customer conversations from various channels
- Building AI-powered chatbots for customer support
- Creating a knowledge base for self-service support
- Sending automated email and chat campaigns
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
- Use Crisp by integrating it with your website and other communication channels. Centralize all your inbound conversations into one collaborative inbox. Build automated workflows to streamline tasks and respond to users automatically. Leverage customer data to personalize conversations. Create a knowledge base to provide customers with self-service support.
Pricing
Crisp Chat uses a freemium pricing model. Pricing and features may change over time.
Free
Free
For solopreneurs and entrepreneurs. Your first shared inbox.
Mini
$45
Per month, per workspace. For early-stage companies who want to improve their customer service.
Essentials
$95
Per month, per workspace. For small companies requiring a full-featured customer support platform.
Plus
$295
Per month, per workspace. For medium-sized businesses looking for an AI-powered omnichannel customer support software.
Enterprise
Unique pricing
Need something more custom? Created for large-scale companies willing to benefit from dedicated features, custom onboarding and personalized SLAs.
Deal / Coupon
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Frequently Asked Questions
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