Callbell
To be verifiedCallbell is a customer support platform designed for WhatsApp and other messaging apps like Facebook Messenger, Instagram Direct, and Telegram. It centralizes communication with customers, allowing businesses to manage chats from multiple channels in a single multi-agent platform. Callbell offers features like chat modules, chatbots, broadcast messaging, API integrations, and a web chat widget to enhance customer engagement and support.
Customer support platform for WhatsApp, Messenger, Instagram, and Telegram.
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callbell.eu/
What is Callbell?
Customer support platform for WhatsApp, Messenger, Instagram, and Telegram.
Callbell is a customer support platform designed for WhatsApp and other messaging apps like Facebook Messenger, Instagram Direct, and Telegram. It centralizes communication with customers, allowing businesses to manage chats from multiple channels in a single multi-agent platform. Callbell offers features like chat modules, chatbots, broadcast messaging, API integrations, and a web chat widget to enhance customer engagement and support.
Core Features
Multi-channel chat management
Chatbot automation
Broadcast messaging
API & Webhooks integration
Web chat widget
Popular Use Cases
- Centralize customer support across multiple messaging channels
- Automate customer conversations with chatbots
- Send marketing campaigns via WhatsApp
- Integrate with CRM and e-commerce platforms
- Provide real-time support through a web chat widget
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
- Connect your WhatsApp
- Facebook Messenger
- and Telegram accounts to Callbell. Invite your team members to the platform to manage customer conversations from a centralized inbox. Utilize features like chatbots and broadcast messaging to automate and scale your customer communication efforts.
Pricing
Callbell uses a freemium pricing model. Pricing and features may change over time.
MULTIAGENT CHAT
$15 per user / per month
Manage the chats of your messaging channels. Includes Chat Management Inbox, Facebook Messenger, Instagram Direct (22$ / month), WhatsApp (from 54$ / month)*of consumables credits, and Mobile App.
MULTIAGENT CHAT PLUS
$20 per user / per month
Everything included in the Multiagent Chat plan + Dedicated Support, Advanced Statistics, API & Integrations, and Verified WhatsApp Request.
ENTERPRISE
Custom
Built around your needs. Everything included in the Multiagent Chat Plus plan + 50+ Agents, ChatGPT Integration, and SAML / SSO Authentication.
Broadcast / Campaign module on WhatsApp
$0.02 per contact reached
Send marketing campaigns with the broadcast module
Advanced Bot Builder module
$66 per month
Automate conversations on WhatsApp, Instagram Direct, Facebook Messenger and Telegram
Extra FB / Instagram / WhatsApp / Telegram accounts
$22 per month
Add extra accounts for your channels
Deal / Coupon
No coupon listed.
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Frequently Asked Questions
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Source
Official website / Community submitted
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