eDesk is a customer service software designed for eCommerce businesses. It unifies tickets and order data from all sales channels into a single platform, making customer support easier and more efficient. eDesk helps streamline support, drive loyalty, and grow businesses by providing tools such as AI-powered chatbots, smart inboxes, and integrations with various marketplaces, D2C platforms, communication channels, and management & automation tools.
eCommerce customer service software unifying tickets and order data for easier support.
- Managing pre-sales queries across chat and inbox
- Automatically gathering customer and order information
- Delivering speedy and accurate replies to customers
- Automating ticket routing and responses
- Enhancing brand reputation with automated review requests
- eDesk centralizes customer queries from various channels into a unified inbox. Agents can access customer
- order
- product
- price
- and shipment information in one place. The AI chatbot can resolve up to 70% of queries
- and AI automations streamline ticket routing and replies.
Modern B2B support platform unifying ticketing, AI, knowledge base, and customer portal.
The live AI employee inside your product, serving every user
Conversational AI platform for ecommerce, automating support and driving sales.
Conversational AI platform for businesses to improve customer experience.
The first goal-driven, proactive AI team for e-commerce
Sync your mailbox with your issue tracker
Collaborative business phone system with AI for startups and small businesses.
AI customer service platform for automated support.
AI-powered help desk platform automating support tickets and enhancing agent efficiency.
Omnichannel chat commerce platform for customer service, marketing, and sales.
Build Your Perfect Voice AI Agent
AI-first customer service platform with AI agent, ticketing, inbox, and help center.
Integrated customer service, live chat, and helpdesk platform for online businesses.
AI-powered customer communications platform for calls, messages, and meetings.
Omnichannel conversational AI platform for automating customer interactions and boosting revenue.
AI Receptionist that Answers Calls & WhatsApp 24/7
AI-powered customer service platform for e-commerce, integrating channels and automating support.
