klink.cloud is an omnichannel customer engagement platform that streamlines customer support by integrating voice and non-voice communication channels, such as in-app calls, social media messaging, email, and SMS. It offers a unified CX platform with features like omnichannel contact center, telephony, AI & workflow automation, and transactional chatbots.
Omnichannel customer engagement platform for streamlined support and communication.
- Inhouse Contact Center
- Customer Support Help Desk
- Outbound Cold Calling Sales Dialer
- BPO & Outsourcing
- Inbound Customer Service
- Appointment Booking
- Multi client support across voice, non voice channels
- klink.cloud integrates with existing apps like WhatsApp
- Messenger
- Gmail
- and Shopify. Users can centralize conversations
- auto-record calls
- and track team performance in one platform. It also offers virtual phone numbers and BYOC options.
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