Jul 19, 2026

Smith Ai

24/7 AI and human-powered receptionists, outreach, and web chat services.
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Overview
What is Smith Ai?

Smith.ai offers 24/7 customer engagement services combining AI and human intelligence. They provide live North America-based agents for virtual receptionists (AI-first and human-first), outreach campaigns for sales, service, and support, and AI-powered web chat, SMS, and social messaging. Their goal is to help businesses capture and convert more leads, manage customer interactions, and streamline operations.

24/7 AI and human-powered receptionists, outreach, and web chat services.

Core Features
AI Receptionist (AI-first answering & intake)
Virtual Receptionists (Human-first answering, intake & scheduling)
Outreach Campaigns (Outbound sales, service & support)
AI Powered Web Chat (AI + Staffed chat, SMS & social messaging)
24/7 call coverage
Lead screening, qualification & intake
Appointment booking
CRM integration
Call recording & transcriptions
Bilingual answering (Spanish)
Payment collection
Popular Use Cases
  • Converting callers to clients and booking jobs 24/7 for home services businesses.
  • Handling new client intake, scheduling consultations, and routing existing clients to attorneys for law firms.
  • Supporting sales with 24/7 chat and improving speed to lead for various businesses.
  • Reducing missed calls and voicemails to prevent loss of potential clients.
  • Automating CRM updates and triaging maintenance requests for property management.
  • Managing customer inquiries and scheduling tours for available units.
  • Providing after-hours answering and escalating emergencies to human agents.
How to use
  • Businesses can sign up for a plan (AI Receptionist or Virtual Receptionists)
  • create their receptionist profile in minutes
  • and start receiving calls immediately. They can forward their existing business number or use a dedicated number provided by Smith.ai. Calls are answered by AI or human agents based on the chosen plan
  • with options for lead screening
  • appointment booking
  • CRM integration
  • and more. Outreach campaigns and web chat services can also be set up to engage customers proactively.
Product Timeline
To be verified
Pricing
Smith Ai uses a Paid pricing model. Pricing and features may change over time.
Starter (Virtual Receptionists)
$292.50 / month
30 calls, 1 free transfer destination. Overage: $11.00/call over 30. For solopreneurs or small teams.
Basic (Virtual Receptionists)
$787.50 / month
90 calls, 2 free transfer destinations. Overage: $10.00/call over 90. For growing teams.
Pro (Virtual Receptionists)
$2,025.00 / month
300 calls, 10 free transfer destinations. Overage: $8.00/call over 300. For mature organizations.
Enterprise (Virtual Receptionists)
Custom
Custom plan for high-volume needs, custom transfer destinations. Price adjusted based on needs.
AI Receptionist
As low as $97.50/month
AI-first answering for simple intake, scheduling new appointments, and handling general inquiries at any call volume.
Deal / Coupon
No coupon listed.
Verification
Tool status
To be verified
Pricing verified
To be verified
Founder claimed
No / To be verified
Source
Official website / Community submitted
Related Tags
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