Gorgias is a Conversational AI platform for Ecommerce that helps brands drive more sales and automate support. It integrates a helpdesk with AI Agent, chat, FAQ, and other tools. It is trusted by over 15,000 brands.
Conversational AI platform for ecommerce, automating support and driving sales.
- Automating up to 60% of customer inquiries with AI
- Providing personalized shopping assistance to increase conversions
- Managing customer support across email, social media, live chat, voice, and SMS
- Centralizing customer interactions and data for personalized experiences
- Editing Shopify orders and running promotional campaigns directly from Gorgias
- Gorgias centralizes customer support interactions from various channels into one platform. Users can automate responses with AI
- manage orders
- and track key metrics to improve customer experience.
Integrated customer service, live chat, and helpdesk platform for online businesses.
The first goal-driven, proactive AI team for e-commerce
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