Edesk
eDesk is a customer service software designed for eCommerce businesses. It unifies tickets and order data from all sales channels into a single platform, making customer support easier and more efficient. eDesk helps streamline support, drive loyalty, and grow businesses by providing tools such as AI-powered chatbots, smart inboxes, and integrations with various marketplaces, D2C platforms, communication channels, and management & automation tools.
eCommerce customer service software unifying tickets and order data for easier support.
- Managing pre-sales queries across chat and inbox
- Automatically gathering customer and order information
- Delivering speedy and accurate replies to customers
- Automating ticket routing and responses
- Enhancing brand reputation with automated review requests
- eDesk centralizes customer queries from various channels into a unified inbox. Agents can access customer
- order
- product
- price
- and shipment information in one place. The AI chatbot can resolve up to 70% of queries
- and AI automations streamline ticket routing and replies.
All-in-one customer messaging software with live chat, chatbots, and knowledge base.
Launch iMessage agents in seconds
AI customer service platform for automated support.
AI-powered unified messaging platform for streamlined customer conversations across all digital channels.
AI-native customer service platform built for complex support
Collaborative business phone system with AI for startups and small businesses.
AI-powered customer conversation management software for capturing, converting, and retaining customers across multiple channels.
AI account executives that demo and close B2B deals
AI-first customer service platform with AI agent, ticketing, inbox, and help center.
Build Your Perfect Voice AI Agent
Omnichannel conversational AI platform for automating customer interactions and boosting revenue.
Omnichannel chat commerce platform for customer service, marketing, and sales.
Sync your mailbox with your issue tracker
AI-powered customer communications platform for calls, messages, and meetings.
24/7 professionally trained chat agents for $1/hour.
Modern B2B support platform unifying ticketing, AI, knowledge base, and customer portal.
Conversational AI platform for businesses to improve customer experience.
Platform to build & deploy AI Agents for customer support & revenue.
