Question 1

What are the pricing plans, and what features are included in the free plan?

Accepted Answer

Typebot offers flexible pricing plans to suit solo business owners, startups, and large companies. The Free plan includes unlimited typebots, 200 chats per month, native integrations, webhooks, custom Javascript & CSS, and community support. For more details on our Starter and Pro plans, check out the Pricing Page.

Question 2

How easy is it to integrate Typebot with my existing systems and platforms?

Accepted Answer

Integrating Typebot with your existing systems and platforms is straightforward. We provide clear, step-by-step instructions to guide you through the process. Typebot supports a wide range of platforms, including WhatsApp, WordPress, Shopify, FlutterFlow, React, Next.js, Notion, Webflow, Framer, and many more.

Question 3

What kind of AI and machine learning capabilities does Typebot offer?

Accepted Answer

Typebot is AI provider agnostic, giving you the flexibility to connect with any AI provider of your choice. Unlike competitors that lock you into proprietary systems, Typebot provides the building blocks to integrate seamlessly with your preferred AI services. You maintain full control over the data you inject into the AI and the associated costs.

Question 4

What kind of support and resources are available if I encounter issues or need help?

Accepted Answer

If you encounter any issues or need assistance, Typebot offers several support and resource options: Documentation, Discord Community, Direct Support for Subscribers.

Question 5

How secure is Typebot, and how do you handle data privacy?

Accepted Answer

Our guiding principle is to collect only what we need to provide the best service to you. We use a select number of trusted external service providers for certain service offerings. For detailed information, please refer to our privacy policy

Question 6

What is considered a monthly chat?

Accepted Answer

A chat is counted whenever a user starts a discussion. It is independant of the number of messages he sends and receives. For example if a user starts a discussion and sends 10 messages to the bot, it will count as 1 chat. If the user chats again later and its session is remembered, it will not be counted as a new chat. An easy way to think about it: 1 chat equals to a row in your Results table

Question 7

What happens once I reach the included chats limit?

Accepted Answer

That's amazing, your bots are working full speed. 🚀 You will first receive a heads up email when you reach 80% of your included limit. Once you have reached 100%, you will receive another email notification. After that, your chat limit be automatically upgraded to the next tier.

Question 8

Can I cancel or change my subscription any time?

Accepted Answer

Yes, you can cancel, upgrade or downgrade your subscription at any time. There is no minimum time commitment or lock-in. When you upgrade or downgrade your subscription, you'll get access to the new options right away. Your next invoice will have a prorated amount.