Level Ai

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Level AI is a contact center intelligence platform that uses AI to uncover customer insights and drive business outcomes. It enables omnichannel optimization by analyzing customer experience, assisting agent performance, and automating contact center operations. Level AI's AI uses semantic intelligence to understand support interactions to improve contact center team performance.
AI-powered contact center intelligence platform for customer insights and automation.
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What is Level Ai?

AI-powered contact center intelligence platform for customer insights and automation.

Level AI is a contact center intelligence platform that uses AI to uncover customer insights and drive business outcomes. It enables omnichannel optimization by analyzing customer experience, assisting agent performance, and automating contact center operations. Level AI's AI uses semantic intelligence to understand support interactions to improve contact center team performance.

Core Features
100% Auto-QA
Voice of the Customer Insights
Personalized Agent Coaching
Contact Center and Business Analytics
Real-Time Agent Assist
Agent Screen Recording
Agent GPT
iCSAT
Generative AI Innovation
Integrations
Popular Use Cases
  • Sales Performance Improvement
  • Regulatory Compliance Monitoring
  • BPO Quality Consistency
  • Financial Services CX Innovation
  • Healthcare Patient Experience
  • Retail Shopping Experiences
  • Insurance Customer Peace of Mind
  • Collections Debt Recovery
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
  • Level AI integrates into your existing contact center stack. It analyzes customer interactions across various channels to provide actionable insights
  • automate tasks
  • and improve agent performance. You can request a demo to see it in action.
Pricing
Level Ai uses a paid pricing model. Pricing and features may change over time.
Free
$0
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Pro
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Team
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Enterprise
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Deal / Coupon
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Frequently Asked Questions

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