Cheers

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For businesses with frontline teams, understanding brand reputation is critical but incomplete. Most tools provide anonymous, aggregated reports, leaving you to guess what's working and who your top performers are. Cheers solves this with a powerful AI engine that creates the first real-time, employee-attributed dataset for your brand. Our platform automatically ingests and analyzes customer signals from dozens of sources—including online reviews, social media mentions, NPS surveys, and loyalty sign-ups—and links each piece of feedback directly to the individual employee involved. Instead of vague reports, managers get a clear dashboard with specific, actionable insights: who to coach, who to recognize, and which actions genuinely improve customer experience. Companies like Vivint use Cheers to identify top talent and generate tens of thousands of new 5-star reviews. It's the system of record for frontline performance tied to reputation and revenue.
Cheers is an AI-powered platform that shows you not just what your brand reputation is, but who on your frontline team is driving it. We turn brand analytics from guesswork into a precise science.
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www.cheers.tech/
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What is Cheers?

Cheers is an AI-powered platform that shows you not just what your brand reputation is, but who on your frontline team is driving it. We turn brand analytics from guesswork into a precise science.

For businesses with frontline teams, understanding brand reputation is critical but incomplete. Most tools provide anonymous, aggregated reports, leaving you to guess what's working and who your top performers are. Cheers solves this with a powerful AI engine that creates the first real-time, employee-attributed dataset for your brand. Our platform automatically ingests and analyzes customer signals from dozens of sources—including online reviews, social media mentions, NPS surveys, and loyalty sign-ups—and links each piece of feedback directly to the individual employee involved. Instead of vague reports, managers get a clear dashboard with specific, actionable insights: who to coach, who to recognize, and which actions genuinely improve customer experience. Companies like Vivint use Cheers to identify top talent and generate tens of thousands of new 5-star reviews. It's the system of record for frontline performance tied to reputation and revenue.

Core Features
Reputation Management
Employee Recognition
Online Reviews
SEO
AEO
LLM Optimization
Frontline Management
Experience Management
Frontline Experience Management
AI-Powered Employee Attribution: Our core technology automatically links customer feedback from any source to individual employees.
Multi-Signal Aggregation: Unifies reviews, social mentions, NPS, CSAT, and loyalty data into a single source of truth.
Real-Time Performance Dashboard: Monitors brand health and employee impact at a glance, across all locations.
Popular Use Cases
  • LLM Optimization
  • SEO
  • AEO
  • Boosting Online Ratings: For Marketing VPs looking to improve their online reputation and local SEO by activating their frontline team.
  • Standardizing Customer Experience: For Operations Directors managing multiple locations who need to ensure consistent, high-quality service.
  • Reducing Employee Turnover: For HR leaders aiming to improve frontline morale through fair, data-driven recognition and targeted coaching.
  • Identifying Top Talent: For District Managers who want to objectively identify their best-performing employees for promotion and raises.
Feature Comparison
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How to use
  • Connect Your Data: Easily integrate your customer feedback sources
  • such as Google Reviews
  • social media platforms
  • and NPS/CSAT survey tools. View AI-Powered Insights: Our platform automatically analyzes and attributes every customer signal to the specific frontline employee involved
  • presenting the data on a clear
  • actionable dashboard. Improve Performance: Use the insights to identify your top performers for recognition
  • pinpoint exact coaching opportunities for staff
  • and track brand reputation trends across all your locations.
Pricing
Cheers uses a freemium pricing model. Pricing and features may change over time.
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Custom & Tiered Pricing
Cheers offers tailored pricing based on the number of business locations and frontline employees. Our plans are designed to scale with your business, from small chains to large enterprises. Please contact our team for a custom quote based on your specific needs.
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