Gupshup is a conversational engagement platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels. It provides tools for building AI-powered chatbots, managing multi-channel messaging, and automating customer interactions to maximize customer lifetime value and reduce the cost of service.
Conversational engagement platform for businesses to connect with customers across multiple channels.
- Automate customer acquisition and support with AI-powered chatbots.
- Manage and scale click-to-chat ads.
- Personalize conversations with unified customer profiles.
- Send and receive multi-channel rich media & texts across countries.
- Drive business growth by engaging contextually and enabling self-serve.
- Use Gupshup to build and deploy AI-powered chatbots
- manage conversational campaigns
- integrate with various messaging channels
- and automate customer interactions across marketing
- commerce
- and support functions.
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