Spokk is a customer feedback and review management app that helps businesses collect feedback, generate AI-driven review drafts, and encourage customers to post reviews on platforms like Google My Business and Trustpilot. It aims to streamline the process of gathering customer insights and improving online reputation.
Spokk is a customer feedback and AI review generation app.
- Restaurants and Cafes can use Spokk to gather feedback on food quality and service.
- Gyms and Fitness Centers can use Spokk to monitor customer satisfaction with classes and facilities.
- Healthcare providers can use Spokk to collect patient feedback on care and service.
- E-commerce & Retail can use Spokk to improve customer experience and product satisfaction.
- Businesses can send forms to customers via SMS
- Messenger
- or QR code. Customers submit feedback
- and Spokk generates an AI review draft. Businesses can then reply to feedback and encourage customers to post the review on public platforms.
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