pythanks.ai is a platform that automates customer experience (CX) surveys using Machine Learning and AI. It offers two main features: MAGIC, which allows users to create surveys in under 30 seconds in any language based on a problem statement, and READYMADE, which uses ML and AI to solve common business research problems using surveys.
Automated CX survey platform using AI and ML for quick and insightful business research.
- Measuring customer satisfaction (CSAT)
- Calculating Net Promoter Score (NPS)
- Assessing Customer Effort Score (CES)
- Conducting website analysis
- Gaining insights into customer experience
- Solving business research problems with surveys
- Users can either use MAGIC to create custom surveys from scratch or leverage READYMADE CX surveys that apply robust research models to solve specific business problems. Surveys can be distributed via MailChimp or link
- and the platform provides various analyses
- including charts
- text summarization
- and AI interpretation.
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