Permut
Permut is a complete platform designed to build AI agents that engage customers, collect feedback, and drive growth across various channels such as WhatsApp, SMS, and Web. It aims to boost retention, prevent poor experiences, and unlock real-time insights at scale. The platform provides AI agents for customer listening and feedback collection, tailored to deliver value across multiple industries including retail, e-commerce, travel, hospitality, health, wellness, fitness, and entertainment. Permut's AI agents are secure, intelligent, scalable, powered by multiple AI models, learn and improve over time, and are built on proprietary knowledge bases. They offer seamless integrations with CRM, POS, and other data sources, and are omnichannel by design. Permut facilitates richer feedback collection for metrics like NPS, CSAT, Voice of Customer, product reviews, purchase experience, and churn detection, transforming these into actionable insights via an interactive AI-powered dashboard.
AI platform for customer engagement, feedback, and growth via intelligent agents.
- Customer listening and feedback collection
- Boosting customer retention and preventing poor experiences
- Unlocking real-time customer insights at scale
- Measuring Net Promoter Score (NPS) and Customer Satisfaction (CSAT)
- Continuously gathering Voice of Customer (VoC) feedback
- Collecting authentic and detailed product reviews
- Understanding and elevating purchase experiences
- Early churn detection through conversation signals
- Driving customer loyalty, Lifetime Value (LTV), and revenue
- Delivering upsells, promotions, and follow-ups
- Applicable in Retail & e-commerce, Travel & hospitality, Health & wellness, and Entertainment industries
- Using Permut involves four simple steps: 01 Deploy your agent by equipping it with your brand’s tone
- knowledge
- and policies. 02 Connect your stack by plugging in your CRM
- POS
- and internal data sources for full context. 03 Launch targeted campaigns by defining goals and audiences
- allowing your agent to know who to reach
- when
- and why. 04 Capture insights effortlessly
- as your agent drives real conversations and transforms them into actionable insights via an AI-powered dashboard.
Mailforge simplifies cold email infrastructure with automation and deliverability tools.
Virtual phone system for businesses with global numbers and AI-powered communication tools.
AI-powered platform for interactive product demos and guides.
All-in-one e-commerce AI sales agent for intelligent search, recommendations, and customer support.
AI-powered Upwork automation tool for agency lead generation and client acquisition.
AI prompt library and tools to streamline workflows and enhance AI skills.
AI-powered prospecting platform for finding and enriching leads using natural language queries.
AI sales assistant for call summaries, CRM updates, and follow-up emails.
AI-powered customer lifecycle management for the automotive industry.
LinkedIn email finder tool for accurate business email addresses and lead management.
AI-powered platform for product selection, quoting, and submittals in the lighting industry.
AI-powered Live Conversation Platform for sales teams to accelerate revenue.
AI sales assistant for lead qualification, engagement, and appointment booking.
LinkedIn automation tool with CRM for lead generation and sales.
Video commerce platform connecting brands and customers through interactive video experiences.
Autonomous AI-native CRM for sales and revenue teams.
Tome is an AI-powered storytelling tool and sales assistant for account research and meeting preparation.
Gong is a Revenue Intelligence Platform that uses AI to improve sales performance.
