Virtual Scale
To be verifiedVirtual Scale is an automation platform that provides an infinite workforce of AI-powered employees that speak, type, and build a Client Profile from Every Interaction—Autonomously. It empowers businesses with AI-driven virtual teams, enhancing customer engagement across calls, chat, WhatsApp, SMS, and more—all from a single platform. Scale effortlessly with customizable AI agents tailored to your industry needs.
AI-powered virtual teams for customer engagement across multiple channels.
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www.virtualscale.com/
What is Virtual Scale?
AI-powered virtual teams for customer engagement across multiple channels.
Virtual Scale is an automation platform that provides an infinite workforce of AI-powered employees that speak, type, and build a Client Profile from Every Interaction—Autonomously. It empowers businesses with AI-driven virtual teams, enhancing customer engagement across calls, chat, WhatsApp, SMS, and more—all from a single platform. Scale effortlessly with customizable AI agents tailored to your industry needs.
Core Features
AI-powered virtual teams
Omnichannel customer engagement (calls, chat, WhatsApp, SMS, etc.)
Customizable AI agents
24/7 support in 36 languages
Automatic lead data collection
Intelligent summaries of conversations
Outcome categorization
Automatic follow-ups
Call transfer capabilities
Popular Use Cases
- Handle inbound and outbound calls with intelligent AI.
- Engage customers instantly on web chat, WhatsApp, Facebook, and more.
- Automatically send follow-up messages and schedule tasks.
- Handle customer inquiries and support requests.
- Promote products and convert leads into customers.
- Book and manage medical appointments.
- Manage guest inquiries for Airbnb properties 24/7.
- Increase restaurant reservations with instant responses and personalized service.
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
- Businesses can use Virtual Scale to deploy AI employees that handle calls
- chats
- and messages just like human agents. They can select preset AI employees or customize them to fit their specific industry needs. The platform also allows for integration of business-specific data to empower the AI with context-aware knowledge.
Pricing
Virtual Scale uses a paid pricing model. Pricing and features may change over time.
Starter
$9/month
Perfect for individuals or small businesses just beginning their journey. Get essential features to kickstart your operations without complexity. 6,800 credits included. $1.00/700 Extra Credits
Boost
$29/month
Designed for businesses ready to expand. Unlock enhanced tools and support to streamline processes and scale efficiently. 23,200 credits included. $1.00/750 Extra Credits
Scale
$59/month
For businesses that need more power and flexibility. Gain access to advanced features, automation, and improved efficiency for growing operations. 50,200 credits included. $1.00/800 Extra Credits
Pro
$299/month
A comprehensive solution for established businesses. Enjoy premium support, integrations, and customization options to optimize performance. 269,100 credits included. $1.00/850 Extra Credits
Business
$699/month
Tailored for SMEs with complex needs. Benefit from enterprise-level security, dedicated account management, and full customization. 699,000 credits included. $1.00/950 Extra Credits
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