Viqal
To be verifiedViqal is an AI Virtual Concierge for hotels, holiday parks, and hostels that automates guest communication via WhatsApp, from pre-arrival to post-departure. It integrates with the hotel's PMS to automate guest inquiries, handle booking changes, personalize upselling, and collect post-stay feedback. Viqal aims to increase upsell revenue, save staff time, and delight guests.
AI Virtual Concierge automating hotel guest messaging via WhatsApp for enhanced service.
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What is Viqal?
AI Virtual Concierge automating hotel guest messaging via WhatsApp for enhanced service.
Viqal is an AI Virtual Concierge for hotels, holiday parks, and hostels that automates guest communication via WhatsApp, from pre-arrival to post-departure. It integrates with the hotel's PMS to automate guest inquiries, handle booking changes, personalize upselling, and collect post-stay feedback. Viqal aims to increase upsell revenue, save staff time, and delight guests.
Core Features
Guest Journey AI Automation
Upselling AI Automation
Team Inbox
WhatsApp Business for Hospitality
Integrations with PMS, Booking Engine, and OTA
Centralized Automation for Groups
Concierge Builder
Proactive WhatsApp campaigns
(Centralized) message inbox
Analytics & reporting
Dedicated support
Popular Use Cases
- Automating pre-arrival check-in and sharing digital room keys
- Offering personalized suggestions for local attractions and dining
- Handling guest requests for amenities and assistance
- Boosting guest experience with personalized upsells
- Collecting post-stay feedback
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
- Connect Viqal to your PMS
- booking engine
- or OTA
- or upload bookings via CSV. The AI then automates guest interactions via WhatsApp
- handling inquiries
- upselling
- and more. Staff can step in when needed.
Pricing
Viqal uses a freemium pricing model. Pricing and features may change over time.
Hotels & Holiday Parks (EUR)
€4 per room/cabin per month
*€80/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hostels & Campings (EUR)
€2 per bed/unit per month
*€80/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hotels & Holiday Parks (GBP)
£3,40 per room/cabin per month
*£68/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hostels & Campings (GBP)
£1,70 per bed/unit per month
*£68/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hotels & Holiday Parks (USD)
$4,40 per room/cabin per month
*$90/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hostels & Campings (USD)
$2,20 per bed/unit per month
*€80/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Deal / Coupon
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Frequently Asked Questions
Verification
Tool status
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Pricing verified
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Founder claimed
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Source
Official website / Community submitted
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