Stonly
To be verifiedStonly is a knowledge management platform designed to improve customer service by creating easy-to-follow explanations and guides. It aims to enhance customer success, reduce support costs, and speed up support agents. The platform offers personalized knowledge, AI-powered solutions, and process automation to help companies support millions of customers.
Knowledge management platform for better customer service with AI and automation.
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stonly.com/
What is Stonly?
Knowledge management platform for better customer service with AI and automation.
Stonly is a knowledge management platform designed to improve customer service by creating easy-to-follow explanations and guides. It aims to enhance customer success, reduce support costs, and speed up support agents. The platform offers personalized knowledge, AI-powered solutions, and process automation to help companies support millions of customers.
Core Features
AI-powered self-service
Guided decision trees for agents
Knowledge base creation
Process automation
Personalized knowledge delivery
Integration with support and data tools
Popular Use Cases
- Resolve customer questions instantly with AI-powered self-service
- Improve handle time and response quality with guided decision trees for agents
- Ramp agents faster with less time training
- Empower more customers to self-serve
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
- Stonly allows you to create guides
- walkthroughs
- checklists
- and knowledge bases that adapt to each customer's needs. It provides agents with guidance to solve tickets and empowers customers to self-serve. The platform also uses data to surface the right content.
Pricing
Stonly uses a freemium pricing model. Pricing and features may change over time.
Free
$0
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Pro
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Team
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Enterprise
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Deal / Coupon
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Why is it fantastic?
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What can be improved?
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Frequently Asked Questions
Verification
Tool status
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Pricing verified
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Founder claimed
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Source
Official website / Community submitted
Related Tags
AI WritingContent GenerationResearchEmail WritingSummarizationRewritingAcademic ResearchBrowser ExtensionFreemium
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