Spokk

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Spokk is a customer feedback and review management app that helps businesses collect feedback, generate AI-driven review drafts, and encourage customers to post reviews on platforms like Google My Business and Trustpilot. It aims to streamline the process of gathering customer insights and improving online reputation.
Spokk is a customer feedback and AI review generation app.
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www.spokk.io/
Spokk website screenshot
What is Spokk?

Spokk is a customer feedback and AI review generation app.

Spokk is a customer feedback and review management app that helps businesses collect feedback, generate AI-driven review drafts, and encourage customers to post reviews on platforms like Google My Business and Trustpilot. It aims to streamline the process of gathering customer insights and improving online reputation.

Core Features
Customer feedback collection via short surveys
AI-generated review drafts
Reply to customer feedback via email
Staff performance measurement
Coupon code generation and distribution
Customizable feedback attributes
Popular Use Cases
  • Restaurants and Cafes can use Spokk to gather feedback on food quality and service.
  • Gyms and Fitness Centers can use Spokk to monitor customer satisfaction with classes and facilities.
  • Healthcare providers can use Spokk to collect patient feedback on care and service.
  • E-commerce & Retail can use Spokk to improve customer experience and product satisfaction.
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
  • Businesses can send forms to customers via SMS
  • Messenger
  • or QR code. Customers submit feedback
  • and Spokk generates an AI review draft. Businesses can then reply to feedback and encourage customers to post the review on public platforms.
Pricing
Spokk uses a freemium pricing model. Pricing and features may change over time.
Pricing page
Tier 1
$29 USD Monthly / $348 USD Yearly
600 responses per year, AI generated reviews, Reply to feedback & send coupons, Measure staff performance, Unlimited locations and contacts, Add 1 Manager and 1 Link Sender, Connect your own domain (CNAME), Send verified feedback requests via SMS, Buy additional responses for $1.00
Tier 2
$59 USD Monthly / $708 USD Yearly
1800 responses per year, AI generated reviews, Reply to feedback & send coupons, Measure staff performance, Unlimited locations and contacts, Add 2 Managers and 2 Link Senders, Connect your own domain (CNAME), Send verified feedback requests via SMS, Buy additional responses for $1.00
Tier 3
$99 USD Monthly / $1188 USD Yearly
3600 responses per year, AI generated reviews, Reply to feedback & send coupons, Measure staff performance, Unlimited locations and contacts, Add 3 Managers and 5 Link Senders, Connect your own domain (CNAME), Send verified feedback requests via SMS, Buy additional responses for $1.00
Enterprise
Custom
Unlimited responses per month, AI generated reviews, Reply to feedback & send coupons, Measure staff performance, Unlimited locations and contacts, Add unlimited team members, Connect your own domain (CNAME), Send verified feedback requests via SMS
Deal / Coupon
No coupon listed.
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What can be improved?
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Frequently Asked Questions

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Source
Official website / Community submitted
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