Question 1

Is Solace free?

Accepted Answer

Absolutely! Get started with our powerful document analysis tools at no cost.

Question 2

How does it work?

Accepted Answer

Sign up and upload a document (PDF, Word, etc.). Interact with your document using natural language. Ask questions, request summaries, or seek explanations. Solace analyzes your document and provides accurate, context-aware answers.

Question 3

What makes your product stand out from others in the market?

Accepted Answer

Adapt it to your needs: Get the level of detail you find helpful. Truly understand: Go beyond keywords and grasp complex ideas. Built for learning: Easy to use, with features that make you a better student. Get answers you can trust: Because accuracy matters.

Question 4

What type of document can I upload?

Accepted Answer

You can only upload PDF (.pdf) files at the moment. However, we are working to support more file types in the future.

Question 5

Where are my files stored?

Accepted Answer

Secure Storage: For maximum protection, we store your files on AWS S3, a highly secure and reliable cloud storage solution. Your documents are encrypted both in transit and at rest. Privacy Options: We understand the importance of data privacy. That's why we offer two choices: Standard Storage: Benefits from secure cloud storage for ongoing access and collaboration. Private Processing: Ideal for highly sensitive documents. With this option, your PDF is processed locally and never touches our servers, ensuring maximum confidentiality.

Question 6

Can I cancel my subscription anytime?

Accepted Answer

Absolutely! We believe in a hassle-free experience. You can cancel your subscription at any time, no questions asked. Your satisfaction is our priority, and we’re committed to making your journey with Solace as smooth as possible.

Question 7

Can I switch plans after subscribing?

Accepted Answer

Yes! Flexibility is one of our strengths. You can effortlessly upgrade or downgrade your subscription plan at any time to better match your evolving needs. Whether you need to accommodate a growing team or streamline operations, we’ve got you covered.

Question 8

Do you offer a free version of Solace?

Accepted Answer

Yes, we offer a complimentary version of Solace that lets you explore our core functionalities. It’s perfect for trying out our platform before committing to a paid plan.