Added Jun 30, 2026

Salesforce Einstein

A unified platform for data, AI, CRM, development, and security.
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Overview
What is Salesforce Einstein?

The Salesforce Platform unifies Data, AI, CRM, Development, and Security into a single, comprehensive platform. It allows users to build every agent and every cloud quickly and safely on one unified metadata platform that integrates enterprise data, AI, security and privacy, analytics, automation, integration, and low code development capabilities. It empowers employees and delivers better customer experiences when you build, customize, and secure your Agentforce and Customer 360 on Salesforce.

A unified platform for data, AI, CRM, development, and security.

Core Features
Customer 360
Data Cloud
Einstein AI
Low Code Development
Security & Privacy
Automation
Integration
Analytics
Popular Use Cases
  • Build and customize autonomous Agents to support employees and customers 24/7.
  • Activate customer data across Salesforce applications with relevant insights.
  • Create customizable, predictive, and generative AI experiences.
  • Build and deploy Agentforce and AI apps with no code, low code, and pro code tools.
  • Automate workflows to allow teams to collaborate more easily and drive value for customers.
How to use
  • Explore the Salesforce Platform to build
  • customize
  • and secure Agentforce and AI apps. Utilize low code tools
  • integrate systems
  • automate processes
  • and connect data securely. Start a trial to experience Salesforce Platform Services for 30 days.
Pricing
Salesforce Einstein uses a Freemium pricing model. Pricing and features may change over time.
Platform Starter
$25/user/month
Includes custom objects, process automation, Lightning App Builder, AppExchange, identity for employees, and customizable reports and dashboards.
Platform Plus
$100/user/month
Includes custom objects, process automation, Lightning App Builder, AppExchange, identity for employees, and customizable reports and dashboards.
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Frequently Asked Questions

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