Mixdesk
To be verifiedMixdesk is an AI-driven social customer service solution designed for global expansion. It integrates various channels such as websites, WhatsApp, Facebook, Instagram, LINE, Telegram, Email, and SMS. Mixdesk offers AI-powered global customer service and outbound marketing solutions, integrating LiveChat, Email, and overseas social media channels to help cross-border enterprises achieve sustained global business growth. It features AI Agents powered by large language models, omnichannel communication, automated workflows, proactive marketing, team collaboration, and AI data insights.
AI-driven social customer service and marketing solution for global businesses.
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mixdesk.com/
What is Mixdesk?
AI-driven social customer service and marketing solution for global businesses.
Mixdesk is an AI-driven social customer service solution designed for global expansion. It integrates various channels such as websites, WhatsApp, Facebook, Instagram, LINE, Telegram, Email, and SMS. Mixdesk offers AI-powered global customer service and outbound marketing solutions, integrating LiveChat, Email, and overseas social media channels to help cross-border enterprises achieve sustained global business growth. It features AI Agents powered by large language models, omnichannel communication, automated workflows, proactive marketing, team collaboration, and AI data insights.
Core Features
AI-driven customer service
Omnichannel communication
Automated workflows
Proactive marketing
Team collaboration
AI data insights
Popular Use Cases
- Global customer service and marketing for cross-border businesses
- Automated customer support across multiple social media channels
- Proactive marketing campaigns to activate potential customers
- Data-driven insights to optimize marketing strategies
Feature Comparison
A functional comparison based on maker input.
To be verified.
Comparison details are provided for informational purposes and should be verified with the official website.
How to use
- Mixdesk aggregates Livechat
- Line
- and Telegram into a single platform. Users can connect various channels
- automate workflows
- utilize AI agents for customer service
- and leverage data insights to optimize marketing strategies.
Pricing
Mixdesk uses a freemium pricing model. Pricing and features may change over time.
免费版 (Free)
$0/month
无限坐席, 无限接入渠道, 1,000 条对话, 100 个翻译字符, 10 个渠道账号, 自动化工作流
基础版 (Basic)
$49/month
无限坐席, 无限接入渠道, 无限对话数, 10,000 个翻译字符, 10 个渠道账号, 自动化工作流, 营销触达
专业版 (Professional)
$199/month
无限坐席, 无限接入渠道, 无限对话数, 100,000 个翻译字符, 20 个渠道账号, 自动化工作流, 营销触达, AI 员工, API 接口
专家版 (Expert)
定制价格方案 (Custom Pricing)
无限坐席, 无限接入渠道, 无限对话数, 500,000 个翻译字符, 自动化工作流, 营销触达, AI 助理, AI 员工, AI 工作流, API 接口, 全部功能权益
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Frequently Asked Questions
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Source
Official website / Community submitted
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