Mava

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Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages. It is the ultimate customer support platform for community-driven companies, allowing you to support, respond, track and optimize support from one place, wherever your users are.
AI-powered customer support platform for community channels with shared inbox and automation.
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www.mava.app/?via=wenhua
Mava website screenshot
What is Mava?

AI-powered customer support platform for community channels with shared inbox and automation.

Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages. It is the ultimate customer support platform for community-driven companies, allowing you to support, respond, track and optimize support from one place, wherever your users are.

Core Features
AI-powered support automation
Shared inbox for managing support requests
Integration with community channels (Discord, Telegram, Slack, Web Chat, Email)
Analytics and metrics tracking
Customizable web chat widget
Multi-lingual support
Popular Use Cases
  • Automating responses to common questions in Discord and Telegram communities
  • Managing support tickets from multiple channels in one inbox
  • Providing 24/7 customer support in multiple languages
  • Boosting customer satisfaction and conversion through real-time web chat support
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
  • Integrate Mava with your community channels like Discord
  • Telegram
  • Slack
  • and web chat. Train the AI using your knowledge base
  • and Mava will automatically respond to support requests in public channels and private tickets. Use the shared inbox to manage and track support tickets.
Pricing
Mava uses a freemium pricing model. Pricing and features may change over time.
Pricing page
Starter
$0
100 support requests / month
Bullish
$99
500 support requests / month
Diamond
$199
2,000 support requests / month
Whale
$599
10,000 support requests / month
Bullish (Annual)
$83
month / workspace Billed Yearly
Diamond (Annual)
$166
month / workspace Billed Yearly
Whale (Annual)
$499
month / workspace Billed Yearly
Deal / Coupon
No coupon listed.
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Frequently Asked Questions

Verification
Tool status
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Pricing verified
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Founder claimed
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Source
Official website / Community submitted
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