Question 1

How to use the GearChain?

Accepted Answer

Get the mobile app for iOS and Android, and try our web app (early beta) for desktop. Sign up or log in with Google to create custom asset-tracking forms using templates or from scratch. Import spreadsheets or scan barcodes—our autolookup fills in asset names and images. Manage multiple projects and collaborate with your team. Check out our Tutorial Videos and blog for guides.

Question 2

Can I use it with a barcode scanner?

Accepted Answer

Absolutely. You can use a Bluetooth barcode scanner with the app. For more details, visit: Barcode Scanner page

Question 3

What should I do if I need more quota?

Accepted Answer

You can upgrade to a higher plan or contact sales@gearchain.io for custom pricing.

Question 4

What is a 1:1 Demo with Startup Help?

Accepted Answer

In a 10–20 minute session, we’ll share our mobile screen and guide you in creating a custom form tailored to your project. Similar to Google Forms but designed for asset tracking, our forms are simple to build and ideal for scaling your spreadsheets with collaborative features. By the end, you’ll be amazed at how easy it is to get started!

Question 5

Who is the ideal customer for this app?

Accepted Answer

Our ideal customers span diverse use cases, including businesses managing physical inventory such as retailers, e-commerce companies, warehouses, and manufacturers seeking streamlined operations. Organizations focused on human asset check-in and tracking, like event organizers, corporate offices, coworking spaces, and trade shows, also benefit from our solutions. Additionally, industries requiring strict compliance and traceability, such as food safety (farm-to-fork), healthcare (medical supply tracking), and construction (material provenance), find our offerings invaluable. Finally, teams managing collaborative projects, including non-profits handling relief supplies, small farms coordinating with distributors, and coworking spaces tracking shared equipment, leverage our tools for shared access and detailed activity logs.

Question 6

How do I sync the app with Google Sheets?

Accepted Answer

Go to the Report page and select a Google Sheets folder or access the Google Sheets Sync menu via the three-bar menu. You can import Google Sheets using a URL, as well as export and auto-sync them. Visit our YouTube channel and blog for detailed step-by-step guides.

Question 7

Why do you offer blockchain and Gen AI in your app?

Accepted Answer

We integrate blockchain for enhanced security, data integrity, transparency, and traceability. Gen AI is integrated to enable users to ask questions, create custom forms for inventory projects, request restocking forecasts, identify popular items, and provide personalized user experiences while automating tasks. These enhancements improve the app's efficiency and user engagement.

Question 8

Can I print barcode labels?

Accepted Answer

Yes, you can print barcode labels directly from our app. We also offer several options, including a barcode generator for Google Sheets. For more information, visit: https://gearchain.io/barcode-labels

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