Question 1

Can I use Creasquare for free?

Accepted Answer

Yes, you can always create a free account with Creasquare, and you can try any of our paid plans with a 14-Day Free Trial!

Question 2

Will I be charged for my free trial?

Accepted Answer

You won’t be charged for the duration of your 14-day free trial, unless you decide to continue with your plan once your trial is over. Cancel anytime before your free trial ends to avoid being charged.

Question 3

What are my payment options?

Accepted Answer

We accept all major credit cards. Payments are usually taken monthly but we also offer up to 30% discount if you choose to pay annually. If you would prefer to pay by invoice or purchase order, please contact us at hello@creasquare.io.

Question 4

Are there contracts or commitments?

Accepted Answer

There are no contracts on our standard plans and you can cancel at any time. At the end of your free 14-day trial, you’ll be asked to add your credit card. If you add a credit card during the trial, you’ll be billed automatically at the end of your trial period.

Question 5

Can I change my plan later?

Accepted Answer

Yes, you can switch your plans to downgrade/upgrade your subscription anytime you want.

Question 6

Which social media networks do you support?

Accepted Answer

Creasquare supports all key social media networks including Facebook, Instagram, LinkedIn, YouTube, Pinterest and TikTok.

Question 7

What types of posts can be published on different social channels?

Accepted Answer

Publishing is available for TikTok, YouTube channels, Instagram business profiles, Facebook pages, Pinterest business profile, LinkedIn personal and pages. Due to limitations with Instagram’s and Facebook’s API, Stories are not yet supported. TikTok profiles also use notification publishing.

Question 8

Is VAT included in your prices?

Accepted Answer

VAT is not included in our plan prices. As most of our customers are businesses, they do not owe VAT and thus we charge the advertised flat price. VAT is still due for consumers and may be applied on all plan prices (ie. non-business entities). If you are an EU business, make sure you enter your EU VAT number to prove your business status and thus remove VAT from the price. If you are located outside the EU, we won’t charge any VAT, regardless of your business or consumer status. If you are a French business, you will pay the VAT which will be deductible.