Crawlchat
To be verifiedCrawlChat is an AI-powered platform that transforms your help documentation and other knowledge sources into an AI chatbot. This chatbot can answer customer and client queries and be integrated with your website, Discord server, or Slack workspace. It also provides analytics to help identify and fix data gaps in your documentation. Additionally, CrawlChat includes a traditional support ticketing system to ensure comprehensive customer support, aiming to significantly reduce support tickets by offering instant, 24/7 answers directly from your documentation.
AI chatbot for documentation, support, and analytics.
FreemiumWebsiteBrowser ExtensionFreePaid
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crawlchat.app/
What is Crawlchat?
AI chatbot for documentation, support, and analytics.
CrawlChat is an AI-powered platform that transforms your help documentation and other knowledge sources into an AI chatbot. This chatbot can answer customer and client queries and be integrated with your website, Discord server, or Slack workspace. It also provides analytics to help identify and fix data gaps in your documentation. Additionally, CrawlChat includes a traditional support ticketing system to ensure comprehensive customer support, aiming to significantly reduce support tickets by offering instant, 24/7 answers directly from your documentation.
Core Features
AI Chatbot for documentation
Support Ticket System
Advanced Analytics and Performance Monitoring
Website Chat Widget
Discord & Slack Bot Integration
Customizable AI responses and UI
Knowledge Base creation (from URLs or file uploads)
Popular Use Cases
- Reduce support calls by providing instant answers from documentation.
- Power 'Ask AI' widgets on websites for smarter docs and better support.
- Serve as a Discord bot for community support.
- Improve developer experience by making documentation easily accessible.
- Handle basic and repetitive customer questions 24/7.
Feature Comparison
A functional comparison based on maker input.
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Comparison details are provided for informational purposes and should be verified with the official website.
How to use
- CrawlChat operates in three simple steps: 1. Make knowledge base: Add your existing documents or web pages as a knowledge base by scraping online documentation or uploading files directly. 2. Integrate chatbot: Connect the AI chatbot to your website
- Discord
- or Slack
- and customize its UI and behavior. 3. Analyse performance: View all messages and conversations the bot has had
- analyze performance
- scores
- and data gaps to continuously improve your documentation.
Pricing
Crawlchat uses a freemium pricing model. Pricing and features may change over time.
Free
$0 /month
For personal use, includes 100 page scrapes, 40 message credits, 1 collection, 1 team member, Base AI models, Upload files, MCP server, Discord bot, Support tickets, Basic analytics, GitHub issues.
Starter
$45 /month
Start your journey with CrawlChat, includes 5000 scrapes/month, 2000 message credits/month, 2 collections, 2 team members, Smart AI models, Upload files, MCP server, Discord bot, Support tickets, Advanced analytics, GitHub issues.
Pro
$99 /month
For power users and teams, includes 14000 scrapes/month, 7000 message credits/month, 3 collections, 5 team members, Reasoning AI models, Upload files, MCP server, Discord bot, Support tickets, Advanced analytics, GitHub issues.
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Frequently Asked Questions
Verification
Tool status
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Founder claimed
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Source
Official website / Community submitted
Related Tags
AI WritingContent GenerationResearchEmail WritingSummarizationRewritingAcademic ResearchBrowser ExtensionFreemium
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