Question 1

What documents can Cradl AI extract data from?

Accepted Answer

Cradl AI can handle a wide variety of complex documents with diverse layouts and structures, leveraging its advanced AI models that integrates both vision and textual understanding. It handles PDFs exceeding 70 pages and processes documents containing tables or line items. Cradl AI supports the extended Latin alphabet.

Question 2

How does Cradl AI mitigate the risk of incorrect AI predictions?

Accepted Answer

Cradl AI assigns a certainty score to each prediction, ranging from 0 to 100. You can define a custom threshold to automatically flag predictions falling below that threshold for manual review. This allows you to effectively balance risk and automation according to your specific needs. Cradl AI's validation platform simplifies the manual review of uncertain AI predictions. Moreover, corrections made during the review process are fed back into the system, enhancing the model's accuracy in future training sessions and enabling continuous improvement over time.

Question 3

How is Cradl AI different from other AI tools, like ChatGPT?

Accepted Answer

Cradl AI is built specifically for document workflows, giving you an out-of-the-box solution that’s optimized for processing documents with ease. Unlike general AI tools like ChatGPT, it keeps learning from your data automatically, so you don’t have to constantly fix issues or tweak prompts. With human-in-the-loop validation for accuracy and anti-hallucination detection to prevent incorrect or irrelevant outputs, Cradl AI is all about reliability and getting the job done right.

Question 4

How does Cradl AI manage my data?

Accepted Answer

Cradl AI gives you full control over your data, with advanced privacy features such as customizable data retention and the ability to access and delete all uploaded data via API. These tools help ensure compliance with GDPR as a data controller. Your data is never used to train base models or shared with other users; it is exclusively used for your own models.

Question 5

Do I need to know how to code to use Cradl AI?

Accepted Answer

No. Cradl AI is a no-code tool that can be used by anyone. That said, if you’re comfortable with APIs, Cradl AI is built API-first, making it super easy to integrate and use. RPA developers and digital process automators will also feel right at home.

Question 6

Where can I see a breakdown of my usage?

Accepted Answer

You can view your usage in the Billing page within your Workspace Settings. On the Free tier, you will also receive an email when you are at 80% and 100% of your included usage.

Question 7

How does Cradl secure my credit card data?

Accepted Answer

Cradl AI stores no information on your payment method and uses Stripe as our payment processor.

Question 8

Can I upgrade or downgrade at any time?

Accepted Answer

You can upgrade any time, and when you do, you will get the features of your new plan immediately. When you downgrade, the changes will take effect at the beginning of your next billing cycle.

Cradl Ai