Viqal is an AI Virtual Concierge for hotels, holiday parks, and hostels that automates guest communication via WhatsApp, from pre-arrival to post-departure. It integrates with the hotel's PMS to automate guest inquiries, handle booking changes, personalize upselling, and collect post-stay feedback. Viqal aims to increase upsell revenue, save staff time, and delight guests.
AI Virtual Concierge automating hotel guest messaging via WhatsApp for enhanced service.
- Automating pre-arrival check-in and sharing digital room keys
- Offering personalized suggestions for local attractions and dining
- Handling guest requests for amenities and assistance
- Boosting guest experience with personalized upsells
- Collecting post-stay feedback
- Connect Viqal to your PMS
- booking engine
- or OTA
- or upload bookings via CSV. The AI then automates guest interactions via WhatsApp
- handling inquiries
- upselling
- and more. Staff can step in when needed.
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